Behavioural consultancy is for owners that are experiencing problems with their cats or need guidance on issues such as:

  • Obsessive compulsive disorders such as excessive grooming
  • Inappropriate elimination around the home (fouling and or spraying)
  • Feline aggression
  • Damage to property (furniture)
  • New cat to resident dog / new dog to resident cat / new cat to resident cat[s] introductions
  • Multi-cat household issues
  • Confidence building in nervous felines

Important notice: Often problem behaviour can be caused by a physical issue. Please ensure your pet has been checked by your veterinary surgeon prior to a consultation and complete the referral form below which should then be sent to us at: [email protected]

For veterinary surgeonsplease click here or on the image to download the behaviour consultancy referral form

The Consultation Process

  • Typically, a phone call to briefly discuss your case and confirm how the process works
  • You will receive a pre-assessment form to complete and return a minimum of seven working days before your first appointment
  • Depending on the case, the consultation is, typically, one session lasting around 1.5 to 2 hours
  • A follow up session[s] can be booked and are usually around 1 hour
  • Your cat’s daily routine, history and family’s expectations of your cat will be discussed and your pet’s behaviour observed either in-person or via video conferencing, and or via video previously filmed by the owner
  • Hanne will help you to understand why your cat is displaying unwanted behaviours and more importantly, how to deal with them
  • An accurate behavioural diagnosis and treatment plan will be provided
  • Follow up letter to your referring veterinary surgeon
  • Telephone, video and email back up support will be available to you following your consultation for up to six weeks, so you have the support and coaching you need to ensure success


The in-person consultation fee is £350, virtual consultancy is £300. This includes:

  • Your consultation
  • Mileage (within an 8 mile radius) where a face to face session has been conducted 
  • Full set of notes and behaviour modification action plan
  • Back-up advice and on-going coaching via email and telephone for approximately six weeks.
  • Access to early bird offers, downloadables and printed resources.

Additional Coaching

Any follow-up video conferencing sessions are charged out at £80 per hour for one appointment or £75 per hour for blocks of 2 or more appointments plus mileage if in-person (see below).  Payment should be made via BACS transfer prior to the consultation to secure your booking.


Outside the 8 mile radius of Tring is charged at 0.47p per mile for any face to face sessions.

Please read our Terms & Conditions.


72 hours’ notice of Hanne Grice Training & Behaviour business hours is required if you need to cancel or change your appointment. Our business hours are from 9am to 5pm Mondays to Fridays.  Failure to do so will result in you being charged 50% of the full fee. This also applies for no show appointments.

Case study: Lexa and Clarkie

Two half-sister female Burmese cats aged 4.5 years living in Chelsea, had previously lived together seemingly happy around one another. However, the girls started fighting; they would be yowling, growling, and hissing at one another frequently. Things escalated to the point where Lexa’s eye was hurt during a cat fight. Not sure what to do, the owner contacted Hanne for virtual cat consultancy as things had gotten to the point where the cats were being permanently separated as they could not tolerate being around one another. The following is reported by the client, Zia.

“I cannot thank you enough for your help with Lexa and Clarkie. I thought they would never be able to be together happily again. They were so fierce and uncontrollable. If we picked one up to try and diffuse the fight it had got to the point when the other would chase us around spitting, growling and trying to scratch and bite. Frightening and upsetting. Your expertise and advice have been invaluable and gave us the confidence to take the steps that you suggested. I  was so impressed by how carefully you listened to our sometimes rambling descriptions of what was going on and were able to distill the issues and explain them to us, and then suggest practical steps which felt achievable.  

We could not be more delighted and the girls are so much happier…We are both so grateful for you for helping us to restore the equilibrium and happiness.”

Zia Bhaloo

Experiencing problems with your cat?

Hanne helped us with the transition of letting our adolescent cats outside. We were worried about how we could introduce the outdoors to our cats as we live near a busy road. Hanne provided a structured plan which included management strategies, as well as a cat training plan for us to work on, in order to help build a positive association to specific areas that were safe for them to venture.

Sarah Price

Hanne helped make our wedding special. My mum knew how important it was for my cat to be involved in our big day and got in touch with Hanne about this. She worked with Genghy, ensuring he would be calm and cope well on the day. Thanks so much Hanne.

Anna Gillmore


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  • BBWA 2015 finalist award
  • Scoot Headline Award winner 2015


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