Behavioural Consults – Dogs
Hanne Grice MSc (Distinction), ABTC-CAB, is a Clinical Animal Behaviourist based in Tring, Hertfordshire, providing clinical behaviour consultations for dogs across Hertfordshire, Bedfordshire, Buckinghamshire, parts of Oxfordshire and London, with virtual consultations also available further afield.
Behaviour concerns can be influenced by a dog’s physical health, emotional state, learning history, environment and relationships within the household. Clinical behaviour consultations consider these factors together to understand what may be contributing to the behaviour and how best to support the individual dog and household.
Hanne supports owners with concerns including:
- Dog-to-dog aggression and reactivity
- Aggression towards people
- Fear and anxiety
- Separation-related problems, including separation anxiety
- Resource guarding
- Noise sensitivities and phobias
- Handling and touch-related concerns
- Excessive barking
- Destructive behaviour
- Repetitive or stereotypic behaviour
- Other persistent or concerning changes in behaviour
Veterinary referral
Changes in behaviour can sometimes be associated with pain, illness or other physical health concerns. A veterinary assessment is therefore required before a clinical behaviour consultation. Your veterinary surgeon can complete the referral form below and provide any relevant clinical history.
Once completed, please return the referral form to [email protected].
For veterinary surgeons: please click here, or on the image, to download the clinical behaviour referral form.
The Consultation Process
- An initial phone call or email exchange to briefly discuss your case and explain how the consultation process works.
- You will receive a pre-assessment questionnaire, veterinary referral form and Terms & Conditions. These should be completed and returned at least seven working days before your first appointment.
- Before the consultation, Hanne will review and analyse the available case history, including your pre-assessment information, videos, veterinary records and other relevant evidence. She may contact you with further questions where clarification is needed.
- Depending on the complexity of the case, the first consultation typically lasts around two hours.
- During the consultation, your dog’s history, daily routine, environment, relationships and your family’s concerns and expectations will be explored.
- Any video footage you have provided will be considered alongside behavioural observations made during the consultation.
- Hanne will help you understand what may be contributing to your dog’s behaviour and develop practical strategies to support behaviour change and welfare.
- Following the consultation, you will receive an individual behaviour modification plan, with liaison with your referring veterinary surgeon where appropriate.
- Follow-up appointments usually last around 1.5 hours. Session two is typically scheduled 7–10 days after the first consultation, with session three around 14–21 days later, although timings may vary according to the individual case.
- Supporting training notes, exercises and updated plans will be provided as the programme progresses.
- Your referring veterinary surgeon will receive a behavioural report, including any relevant recommendations or requests for further veterinary input.
- Video, telephone and email support is available between appointments and for up to six weeks following your final consultation, providing continued guidance as you work through the behaviour modification programme.
Behaviour change is an individual process, and progress often needs to be reviewed and adjusted over time. For this reason, the clinical behaviour consultation package includes three appointments, allowing Hanne to assess progress, refine the behaviour modification plan and support you as the programme develops.
If further support would be helpful after these appointments, additional pay-as-you-go consultation or training appointments can be booked as needed.
Pricing
- Video behavioural consultancy is £350 (non-refundable)
- In-person behavioural consultancy is £450 (non-refundable)
Preferred payment method is via BACS transfer and payment for the behavioural consultation programme should be made upon booking to secure your appointments as per our Terms & Conditions.
What's included in the behavioural consultancy package?
The behavioural consultation process includes:
- Preparation of your case file (approx. 6hrs).
- Initial email[s] and phone call to discuss your case (approx. 30mins) at first point of contact.
- Video conference or in-person consultation appointments depending on which option you book (x 3 sessions totalling approx. 6hrs).
- Behavioural diagnosis and treatment plan pack in digital and hard copy format (supplied in the initial consultation appointment).
- Digital follow-up letter to your referring veterinary surgeon (approx. 1hr).
- Digital and hard copy back-up notes for each follow-on session (approx. 2.5hrs).
- Advice and on-going coaching via email, videos, telephone / web conferencing between sessions, client-led.
- Mileage for each session (within an 8 mile radius) where face to face appointments.
- Access to the latest articles from Hanne Grice including online blogs, downloadables, newsletters and more.
- Early bird invitations to Hanne Grice’s behaviour and training workshops, and printable resources.
- Discount on Puppy & Dog School courses.
Additional Coaching
Depending on the case, additional visits may be recommended and/or required after our review at session 3. These are charged at £80 per hour for a one-off or £60 per hour for 2+ appointments, plus mileage outside an 8-mile radius.
Mileage
Mileage outside the 8-mile radius of Tring is charged at 0.55p per mile.
Cancellations
72 hours’ notice of Hanne Grice Training & Behaviour business hours is required if you need to cancel or change your appointment. Our business hours are from 9am to 5pm Mondays to Fridays. Failure to do so will result in you being charged 50% of the full fee. This also applies for no show appointments. Admin fee are applied where work has already been undertaken.
Case study: Toby the Labradoodle
Toby was a three-year-old male neutered Labradoodle who would lunge, bark, growl, snap at and occasionally pin down other dogs on walks, and lunge and bark at strangers. He also was over-reactive to visitors – barking, growling, and body slamming. Toby’s owners, Sally and Mat, worked with Hanne to address Toby’s problem behaviours, and over a period of twelve months, got to the point where Toby could be around others on walks and in the home – even attending Puppy & Dog School classes. Fourteen months on, Toby is reliably walking well around other people and dogs off lead and in close proximity across a range of environments. Toby’s case highlights how, when working collaboratively with a Clinical Animal Behaviourist, being consistent, patient, and working to the agreed behavioural modification plan, dog guardians can achieve awesome results.
Experiencing problems with your dog?
Hanne Grice Art Gallery
Pictures created by some of Hanne’s young client owners.
Get Hanne's book, clothing and more
Hanne has a number of publications including her book Playing With Your Dog to help owners work out the games that are best suited for their pet to play throughout his life, from puppyhood to old age, available from Amazon. Check out Hanne's range of contemporary casuals The Collection – for pet lovers made from recyclable, organic materials that are sustainably sourced.
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